Every business will have its key success factors. It’s good to be clear about what it takes to be successful in your industry in general, and your business in particular, and build the company so that these success factors become its DNA. Well, actually your staff DNA.

For those of you working in the ICT industry, there is a short video there of John Chambers explaining what Cisco’s success factors are:

• Focus on the customer, don’t fall in love with the technology
• Focus on market transitions; look out 5-10 years into the future and position the business with a differentiator strategy
• Combine this with great execution in the next 12-18 months.